Effective Date: 28 April 2026
Thank you for choosing City Bnatu. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered through our platform.
By using City Bantu, you agree to this policy.
City Bantu provides delivery services for:
Delivery availability may vary depending on your location and vendor coverage.
We currently provide delivery services in selected areas and regions.
Users can check service availability directly within the app based on their location.
Estimated delivery times are displayed during checkout and may vary depending on:
While we aim for timely deliveries, exact delivery times cannot be guaranteed.
Delivery or shipping charges may vary based on:
Applicable charges will be displayed before order confirmation.
Users can track their orders in real time through the City Bantu app.
Tracking updates may include:
Deliveries may fail due to:
In such cases:
Users are encouraged to inspect delivered items at the time of delivery.
Any issues such as:
should be reported within 24 hours of delivery.
Unexpected delays may occur due to:
City Bantu is not liable for delays caused by circumstances beyond reasonable control.
Where available, users may choose contactless delivery options for safer and more convenient order handling.
Certain products or services may have delivery restrictions based on:
City Bantu reserves the right to modify this Shipping & Delivery Policy at any time without prior notice.
Updated policies will be published within the app or official platforms.
For delivery-related support or shipping queries, contact:
City Bantu Support
📧 Email: info@citybantu.com
By using City Bantu, you acknowledge that you have read and agreed to this Shipping & Delivery Policy.
