Effective Date: 28 April 2026
Welcome to City Bantu. These Terms and Conditions govern your use of the City Bantu mobile application, website, and related services.
By accessing or using City Bantu, you agree to comply with these Terms and Conditions. If you do not agree, please do not use the app or services.
City Bantu is an online platform that enables users to:
Services may vary depending on your location and service availability.
By using City Bantu, you confirm that:
Users may register and login using mobile number OTP verification.
You are responsible for:
We reserve the right to suspend or terminate accounts involved in suspicious or fraudulent activity.
Products and services are subject to availability and may vary by location and vendor.
Prices displayed in the app may change without prior notice. Final pricing will be shown during checkout.
Estimated delivery times are approximate and may vary due to traffic, weather, vendor delays, or unforeseen circumstances.
Orders may be canceled by users or vendors depending on the processing stage.
Refund eligibility may vary based on cancellation timing and service type.
City Batu may provide cab booking services through independent drivers or partners.
Users agree that:
City Bantu is not responsible for delays caused by traffic, weather, or third-party driver issues.
Users may book local services and rental options through the app.
Service providers and rental vendors are independent third parties. While we aim to partner with trusted providers, City Bantu is not directly responsible for:
Users may be required to provide additional identification or security deposits for certain rentals.
Payments may be processed through third-party payment gateways.
Users agree that:
City Bantu does not store complete banking or card details.
Refunds and returns are subject to vendor policies and service conditions.
Refunds may be issued in cases such as:
Processing times may vary depending on payment providers and banks.
Users may earn rewards through referral programs or promotional campaigns.
City Bantu reserves the right to:
Rewards may have expiration dates and usage conditions.
Users must not:
Violation may result in account suspension or legal action.
All content, logos, branding, graphics, text, and software within City Bantu are the property of City Bantu or its licensors and are protected by applicable intellectual property laws.
Users may not copy, modify, distribute, or misuse app content without permission.
To the maximum extent permitted by law, City Bantu shall not be liable for:
Services are provided on an “as available” basis.
Your use of City Bantu is also governed by our Privacy Policy.
By using the app, you consent to the collection and use of information as described in the Privacy Policy.
We may update these Terms and Conditions at any time.
Updated terms will become effective once published within the app or official platforms.
Continued use of the app after updates means you accept the revised terms.
We reserve the right to suspend or terminate user access without prior notice if these Terms are violated or if misuse of the platform is detected.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
For questions, support, or legal concerns, contact us at:
City Bantu Support
📧 Email: info@citybantu.com
